When I began doing business as a customs broker, after many years of holding a license but not operating, clearly business had changed very much from what I knew then. ACE was a whole new world for me. Needless to say, understanding ACE and its success in communication was no easy feat, but the ACELYNK Team was kind, patient, motivated enough to help me understand how the system worked and to facilitate a virtually error-free ACE environment eventually. I couldn’t have chosen a better provider and a better representation. Today, it is vital to what I do daily, and I look forward to continuing to grow along with their innovations and improvements as time goes by.

When I became a licensed customs broker 8 years ago, I chose to work with ACELYNK after a careful review of many customs’ brokerage software options and several demo presentations. ACELYNK stood out among the competition for being at the cutting edge of technology, the easiest to learn and to use, and its willingness to work with a small, start-up company like mine. Boy, did I make the right choice! The true test came with the CBP’s transition from ABI to ACE. I was impressed that ACELYNK not only kept up with the CBP every step of the way but kept me informed and up to date with what’s going on and the changes that affected me. ACELYNK Support is prompt, attentive and thorough. I have yet to run into a problem that ACELYNK couldn’t resolve within the same business day, usually within the hour. For a business that depends on its ability to transmit entries and obtain releases, it is invaluable to have such support from the software company. I would recommend ACELYNK to any new or seasoned customs brokers alike. I am pleased to be working with ACELYNK, an integral part of my growing business. I am looking forward to many more years of successful partnership with ACELYNK.

ACELYNK is my one-stop-shop for all my customs business. I have everything I need on the ACELYNK platform to run my business, plus customer service and support that outshines any software provider I have worked with. Not to mention, it is a true cloud-based system, so I can access it even when I am traveling or if I have an emergency away from the office. I can move easily from ISF filings, In-bonds, entries, and billing. It’s the most user-friendly software I have ever used. Cargowise, One View and Descartes have so much redundant information that is unnecessary and made my job tedious. I can’t say enough about the ease of business I have with choosing ACELYNK as my provider. I have enough to worry about with the day-to-day changes with ACE and regulations. ACELYNK stays on top of it all, and I know when I login to ACELYNK, I am working with the most up-to-date information. THANK YOU ACELYNK!